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"JoAnn was essential to me when I met her at an open house and I immediately knew I wanted this to be my new home. As a first time home buyer I had so many questions regarding anything from the basic inspections right through closing. Every time I contacted her she responded to me and guided me through the process. I would highly recommend her to anyone looking for their new home."
"JoAnn should be the standard against which all other realtors are measured. Period. And if you measure other realtors against her as the standard, they will inevitably come up short. What initially drew us to JoAnn was her reputation and her decades of experience. But what we learned about her during the process of selling our home is far more impressive. First, her availability and responsiveness are unimpeachable. No question was too dumb, too obvious, too simple or sent at the wrong time. If we approached her with a phone call, email, or text, it was always the same JoAnn that responded - kind, patient, professional, and thorough. And when our stress levels were at their highest, JoAnn was at her most kind and compassionate. We hadn’t sold a property in 12 years, were rusty and at times, overwhelmed. She was there every time, calming the situation and offering solutions and encouragement. Despite all these attributes, what impressed me the most about JoAnn was how she protects her clients. There were requests from potential buyers and/or their agents that she felt were unnecessary or maybe even inappropriate and she stood firmly between us and them. She told us about it for full transparency, but then followed up with “I’ll take care of it” or “I told them ‘no’ “. She held the line protecting us and our interests but never did so in a mean, rude, or condescending way that would embarrass us or make us uncomfortable. JoAnn isn’t just an incredible realtor, she’s an incredible human being. We will be forever grateful for the experience of working with her and will not hesitate to call her in the future. Hopefully, she’ll work with us again because she set the bar way too high for us to work with anyone else."